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Frequently asked questions
How does GetUp actually work?

GetUp is a physical “brick” + app that forces you out of bed.

  1. You set your alarm in the GetUp app.
  2. You place your GetUp brick somewhere away from your bed.
  3. When the alarm goes off, the only way to turn it off is by physically getting up and tapping your phone on the brick (via NFC).

No endless snoozing, no lying there half-awake scrolling – you have to move, and once you’re up, you stay up.
Do I need a specific phone for this to work?

Right now, GetUp is iOS only.

  • Works with iPhone models that support NFC (iPhone 8 or newer)
  • Requires iOS 16+

We’re already planning an Android version. If you're on Android and want in, you can join the waitlist and we’ll email you as soon as it’s ready.
Will this work if I’m a heavy sleeper?

GetUp is literally built for heavy sleepers.

Because you have to physically get out of bed and go to your brick, it breaks that half-asleep “just 5 more minutes” loop. You can also:

  • Put the brick somewhere that forces more movement (like outside your bedroom or by the bathroom sink).
  • Use your usual system of backup alarms alongside GetUp if you want a belt-and-braces setup.

It’s not magic, but it does add the friction you’ve been missing.
What stops me just turning my phone off or deleting the app?

Technically, nothing can stop you if you’re truly determined to sabotage yourself.

GetUp works by changing the default: instead of a giant snooze button in your hand, you now have a system that makes getting up the easiest option:

  • Your alarm won’t stop until you scan your brick.
  • Your brick is away from your bed, so lying there scrolling becomes the “harder” choice.
  • You’ve made a small commitment to future-you when you set the alarm and placed the brick.

If you really go as far as powering your phone off / deleting the app, that’s no longer an alarm problem – that’s a “you vs you” problem. We’re here to help you win that battle, not dodge it.
Where should I put the brick?

Short answer: far enough away that you have to properly get up.

Great spots:

  • On your bedroom door or just outside your room
  • By your bathroom sink or mirror
  • In the kitchen next to your kettle / coffee machine
  • On your desk where you plan to start your day
How long will my order take to arrive?

We’re a small operation, so every GetUp brick is prepared with a lot of care.

  • Handling time: orders ship within2–4 working days

  • UK delivery: usually 1-2 working days after dispatch (Royal Mail 48)

  • You’ll get an email as soon as your brick ships, and tracking details if they’re available.
What’s your refund policy?

I want GetUp to genuinely help you wake up better – not become another gadget in a drawer.

  • If you use GetUp for 30 days and it doesn’t help your mornings, email me and I’ll refund you.

  • If your brick arrives damaged or there’s a problem with the NFC or magnet, I’ll repair or replace it at no cost to you.

Just reply to your order email or message me via the contact page and I’ll get it sorted.